‘We’re offering a luxury experience for our guests whilst operating in a green way…’

Jonathan says that hot weather represents a big challenge in keeping the hotel rooms cool. The hotel doesn’t have air conditioning. Additionally, guests like to bathe when they visit – it’s part of their holiday experience. Jonathan recalls using egg timers in rooms which also distracts from the luxury experience. Although water supply was not affected in the hot weather, Jonathan could see the effects locally with businesses not on the mains supply suffering as well as local, low reservoir levels and concurrent  fire risk.

The biggest challenge for us when it’s hot is actually the building getting overheated. We got 10 bedrooms and they’ve all got en suites and people will want to probably shower more because we don’t have air conditioning. We get a lot of people who come in who don’t have baths in their house and they’ve maybe picked us because we have baths in most of the rooms and they want to have a bath, it’s part of their going on holiday experience. Whereas we are trying to educate people that four minutes is enough in the shower. We were given these little like egg timer things to put in the showers years and years and years ago. And there was a little sign that went next to it that said, when you start your shower, please turn the egg timer and see if you can finish before the timer and it kind of takes away from, maybe the luxury experience that we’re offering.

There probably was three or four nights this summer where it was really unbearable in the hotel and we’ve got big fans on stands that you can stand at the end of the bed. More than looking at water solutions we were thinking we need to have air conditioning. In terms of water, we weren’t any point told that we were in a shortage situation in our area. We were very aware of the areas that were very short and very dry. The biggest concern of here was people barbecuing, setting the hills on fire. It was so dry but we could see the lakes down actually the last two or three years. We’ve seen the Lakes…the last 2 or 3 years down to their lowest point. The ruins that are in the reservoirs at Thirlmere and Haweswater to have been visible for the first time in decades, two or three years running because water has gone down that much in the lakes. So we’re very aware that there has been shortages. It hasn’t impacted us I think as much as possibly other businesses, that might not be on mains.

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